{"id":19888,"date":"2015-08-20T13:41:56","date_gmt":"2015-08-20T13:41:56","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snap11\/?page_id=19888"},"modified":"2023-06-01T16:39:22","modified_gmt":"2023-06-01T15:39:22","slug":"analysing-rating-scale-questions","status":"publish","type":"page","link":"https:\/\/www.snapsurveys.com\/support-snap11\/analysing-rating-scale-questions\/","title":{"rendered":"Analysing rating scale questions"},"content":{"rendered":"<p>Most surveys include some form of rating scale question. This section includes guidance to help you make sense of your survey results.<\/p>\n<h2><\/h2>\n<h2><i class=\"fa fa-list\"><\/i>Worksheets<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/worksheets\/working-rating-scale-questions\/\">Working with rating scale questions<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/worksheets\/gap-analysis-interpret-importance-satisfaction\/\">Using Gap Analysis to Interpret Importance with Satisfaction<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/worksheets\/\">Browse all worksheets&nbsp;\u2192<\/a><\/p>\n<h2><i class=\"fa fa-book\"><\/i>Online user guide and documentation<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/#31323\">Analysing semantic scale questions<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.snapsurveys.com\/help\/\">Go to Snap help&nbsp;\u2192<\/a><\/p>\n<h2><i class=\"fa fa-rss\"><\/i>Articles<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/long-customer-satisfaction-survey\/\">How long is a customer satisfaction survey?<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/start-employee-satisfaction-employee-engagement\/\">Start with employee satisfaction, end with employee engagement<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/satisfied-employees-leads-satisfied-customers\/\">Satisfied employees leads to satisfied customers<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/attitude-surveys-the-likert-scale-and-semantic-differentials\/\">Attitude surveys, the likert scale and semantic differentials<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/measuring-opinions-values-and-attitudes-in-your-survey\/\">Measuring opinions, values and attitudes in your survey<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/overall-rating-scale-questions-and-rating-scale-data-for-analysis\/\">Overall rating scale questions and rating scale data for analysis<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/rating-scale-and-balance-questions-for-your-survey\/\">Rating scale and balance questions for your survey<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/rating-and-ranking-questions-levels-of-importance-in-your-survey\/\">Rating and ranking questions: levels of importance in your survey<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/rating-and-ranking-levels-of-satisfaction-in-your-survey\/\">Rating and ranking levels of satisfaction in your survey<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/ranking-and-rating-levels-of-expectation-in-your-survey-questionnaire\/\">Ranking and rating levels of expectation in your survey questionnaire<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/satisfaction-surveys-rating-levels-of-performance-in-your-satisfaction-survey\/\">Satisfaction surveys: rating levels of performance in your satisfaction survey<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/customer-satisfaction-surveys-and-determining-level-of-detail-in-your-questionnaire\/\">Customer satisfaction surveys and determining level of detail in your questionnaire<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/rating-scales-for-satisfaction-survey-questionnaires\/\">Rating scales for satisfaction survey questionnaires<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/blog\/customer-satisfaction-surveys-rating-scales-and-measuring-performance\/\">Customer satisfaction surveys: rating scales and measuring performance<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.snapsurveys.com\/blog\/\">Go to the Snap blog&nbsp;\u2192<\/a><\/p>\n<h2><i class=\"fa fa-graduation-cap\"><\/i>Training and consultancy<\/h2>\n<div class=\"uk-only\">\n<p>We currently run two scheduled courses with a specific focus on analysis:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.snapsurveys.com\/resources\/training-consultancy\/course-outline-analysing-survey-results\/\">Analysing Results<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/resources\/training-consultancy\/course-outline-smart-reporting\/\">Smart Reporting<\/a><\/li>\n<\/ul>\n<\/div>\n<p>If you would like one-to-one help with your survey project, we<span class=\"uk-only\"> also<\/span> offer online or face-to-face consultancies. Call us now on <span class=\"phone uk-only\">01454 280820<\/span><span class=\"phone us-only\">603-610-8700<\/span> or <a class=\"email uk-only\" title=\"Request a Call Back\" href=\"mailto:training@snapsurveys.com?Subject=Training%20enquiry\">email us your training requirements<\/a><a class=\"email us-only\" title=\"Request a Call Back\" href=\"mailto:ustraining@snapsurveys.com?Subject=Training%20enquiry\">email us your training requirements<\/a> and we&#8217;ll call you back.<\/p>\n<p><a class=\"uk-only\" href=\"https:\/\/www.snapsurveys.com\/resources\/training-consultancy\/\">Go to Snap training \u2192<\/a><a class=\"us-only\" href=\"https:\/\/www.snapsurveys.com\/resources\/us-training\/\">Go to Snap training&nbsp;\u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"ninja_pages_read_more\"  href=\"https:\/\/www.snapsurveys.com\/support-snap11\/analysing-rating-scale-questions\/\"><\/a><\/p>\n","protected":false},"author":33,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-19888","1":"page","2":"type-page","3":"status-publish","5":"search_category-support-hub"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - 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