Research Services

Our experienced Research team can help with any aspect of your survey project.

Questionnaire design    Analysis and Reporting    Distribution and data collection    Custom feedback solutions

Questionnaire design

Get your survey up and running with help and advice from our expert Research team. We can help with survey design, templates and branding, advanced set up and complex functionality, multi-language surveys, and much more.

Analysis and Reporting

The Research team make full use of Snap Surveys software to deliver high quality analyses, in-depth written reports and tailored Smart Reports, as well as customized charts, data coding and cleaning. Results can be delivered in a range of formats, including Microsoft Word, PowerPoint, PDF, SPSS, CSV, or for Snap Surveys users, in a fully formatted Snap file.

Survey distribution and data collection

The Research Team is on hand to set up and distribute online surveys, plus we can also print and dispatch postal surveys. We’ll then collect your online responses, manually enter or scan paper surveys, and collate responses from multi-mode projects.

Custom feedback solutions

If you have complex requirements, we can create specialist tools to help you get the job done. We bring IT expertise, a proven track record, and a can-do attitude.

Our track record

Here are some real-world examples of how we deliver custom solutions for our clients.

Specialised hosting systems

For Beaufort Research, we created specialised hosting systems that could handle the processing of thousands of responses concurrently at any given moment.We also offered the capability for the sharing of live results.

With our specialised systems behind them, Beaufort was able to fulfil an important contract with Sport Wales.

Surveys as pre-packaged Solutions

We have worked with the UK Government’s Health and Safety Executive (HSE) to create saleable ready-to-run tools that other organisations can purchase.

These include solutions for measuring stress in the workplace and health and safety. As well as that, we also offer surveys for Working From Home, Customer Satisfaction and more.

This is an ongoing process and we can work with you to create a solution if you have an idea.

You can find examples of these in our Marketplace

Specialist features within our platform

Our development team has built bespoke extensions to our product to enable clients to win lucrative contracts, such as our work on Snap Offline Interviewer for CDER to offer Covid-19 Spot Checks for businesses.

Your data is safe with us

Everything we do at Snap is compliant with ISO 27001, the highest possible standard. We also ensure that our work is always carried out in accordance with the General Data Protection Regulation.

Collaborate with us

You can expect a high level of confidentiality and service from the team here at Snap Surveys. We’re happy to work in the background so you can deliver the right survey tools and results for your customers.

Contact Us

Every survey project is different – contact us to see how we can help.


Please check all required inputs

We will use the information that you send to us in accordance with our Privacy Policy. This may include the use of your data to provide you with information about our products and services. You can opt out of receiving such information by ticking this box  

“Snap Surveys staff are experts in their field and provided me with friendly and efficient advice and support throughout. They go the extra mile to support their customers.”

Angie Contestabile, Bridgend County Borough Council