Festival-goers’ feedback journey – inviting their views at every touchpoint

To make your festival a roaring success, we have a great offer to help you evaluate attendees’ experiences.

multi-channel festival touchpoints

Snap XMP for festival organisers

From purchasing tickets to post-event satisfaction, Snap XMP will help you understand how your visitors enjoyed the experience. You’ll get started quickly and easily with 5 survey templates that you can customise to your needs. And with one-click summary reports and email alerts for highlighting key issues, you can easily make sense of your feedback and take necessary action quickly.

All for just £495+VAT!

Feedback at every touchpoint. Online and offline.

Capture feedback from festival-goers in 3 ways

Measure experiences with online surveys

Online surveys let your festival-goers give feedback from their smartphones, tablet, or computer.

You can create surveys from the starter templates we’re including and customise the questions to best suit your event.

There are 2 options for distributing online surveys: emailing a survey link to attendees or by having them scan a QR code on their smartphone.

Just upload your email address database into the Snap Surveys platform and we’ll send the survey out.

You can also place QR codes around the festival site that visitors can scan with their smartphones, taking them straight to the survey.

Send your team into the festival

Get face-to-face feedback using Snap Offline Interviewer.

The app is fully interactive to help you record visitors’ real experiences. With multimedia such as video, photos, and audio; you can access a 360 view of the experience – helping you identify the positives as well as the negatives that need to be addressed.

Our offline interviewing app has all the online capabilities that work in an offline setting, which automatically syncs once you establish an internet connection. Perfect for getting feedback at outdoor events.

Hand out paper surveys

Paper surveys provide an excellent way to get immediate feedback from a captive audience. Capitalising on the here and now, handing someone a pen and paper engages people and makes them likely to give feedback.

Especially for those who want to enjoy the outdoors and get away from technology!

If you want to keep it simple but effective, paper surveys might be the choice for you.

Not sure? Talk to us

If you aren’t sure which methods would work best for you, we’d be very happy to talk you through each of the options.

UK-based servers, fully secure

Snap Surveys has over 40 years’ in delivering excellence in survey software.

Our commitment to data security is backed by ISO27001 accreditation, and all data is hosted on UK servers.

Get key insights from your visitors for less

Take advantage of this great deal now to evaluate what worked, what didn’t, and what can be done to make next year’s event even better.

Hassle-free insights to help you deliver the best-possible experience!

Fill in the form below to register your interest and a member of the team will be in touch.

You can also contact us by email or phone and quote ‘FESTIVAL’ to redeem this offer.

Email info@snapsurveys.com or call +44 20 7747 8900.

You're one step closer to the Festival feedback package.

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