About Seymour Research
Seymour Research are Market Research specialists delivering tailored social and educational research services. Seymour Research have been Snap users since March 2012.
Seymour Research won a project to undertake a CCG Patient Survey. The survey was required in both online and paper format. Seymour Research planned to use Snap Survey Software in house to manage the online survey and analyse the data, however it was anticipated that a significant number of replies would be received from the paper survey, and Seymour needed our help to process replies.
Surveys were sent to 50,000 people. Completed forms were sent to Snap where they were keyed, validated and verified.
- Number of questionnaires: 12,458
- Cases keyed per hour: 56.4
- Accuracy level: 99.9%
We delivered the final data file to Seymour the day after we received the final batch of paper replies. All paper questionnaires sent to us are returned after data processing, confidentially destroyed or stored for 12 months.
“The whole experience was extremely positive. Margaret offered help, advice and support from the outset and her inputs into the initial survey design stage ensured that my paper and online versions of the survey were compatible. The team undertook the data entry of several thousand questionnaires and did so promptly and efficiently. The work was completed to the highest standard and on time (despite there being more than twice as many questionnaires returned as we had predicted) and Margaret kept me fully informed of progress throughout the project.
The intelligent inputs of the team in making decisions relating to entering data were extremely helpful and way in excess of anything I have experienced when working with other data entry offices. I would definitely recommend Snap Research Services to others.”
Snap Market Research, Survey Consultancy, and Snap Software Training
Our experienced research and training teams can help with any aspect of your survey project – from survey design and data collection, to analysis and reporting. We work with a diverse range of clients in voluntary, public and private sectors and our services are open to everyone, not just Snap Survey Software users.