Case Study: Nationwide Paper Survey Scanning and Customer Satisfaction Survey

Why did Park Leisure, a nationwide chain of holiday parks, chose paper surveys with scanning for their customer satisfaction survey?

Park Leisure is a nationwide chain of holiday parks. We asked Owner Services Support Manager, Laura Corner, why they chose paper surveys with scanning for their customer satisfaction survey.

scan-paper-surveyWhy did you choose to distribute paper surveys and scan the responses?

“After exploring the numerous options available for our customer satisfaction surveys, we established Snap Survey Software was the program for us. It was good value for money, and most importantly, had the options of paper-based scanning and online surveys, which was great for us as our customer base is extremely varied.”  Continue reading