Using Gap Analysis to Interpret Importance with Satisfaction (Page 5)
Setting up the gap analysis chart
Step by step
Step 1
Click 
to display the Results Chart Definition dialog box.
Step 2
Type the names of the derived variables into the Analysis field, for example V1,V2,V3,V4,V5,V6
Step 3
Type STATS into the break specification.
Step 4
Select chart style Gap Analysis 2D.csf by clicking on the Browse button in the right hand corner of the definition window.
Step 5
To change the orientation of the chart, select the Transpose option.
Step 6
Select the Tailor button at the bottom of the dialog box. Click the Statistics tab and select the mean checkbox. Deselect all other statistics and click on the Use button.
Step 7
Click OK and your Gap analysis chart will be created.
Note: To change the title shown on your chart, select the redefine button and overtype the text in the label box with your desired title. Click on OK to view the changes
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