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Travel and Tourism

What did visitors think of your service, location, and facilities? What most impressed them about your transport service or tourist attraction? Were your employees helpful? Did they like your opening hours? Would they return?

Travel and Tourism comprises a significant part of the world economy keeping billions of people employed. It is hardly surprising that competition amongst providers is fierce. Providers have to ensure that their customers have a positive experience so that they come back for more.

Increasingly tourist and travel providers are using Snap Survey Software to gather key information about their visitors.

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Topline results from a survey carried out by Snap Research Services for an event client

Snap Survey Software

Snap handles all the steps in the survey process from questionnaire design and publication to data entry and analysis. With Snap you can use a broad range of methods to distribute your surveys and collect your data, from paper questionnaires, to PDA, phone, Kiosk and online surveys » Find out more

Sport and Leisure SurveyPak

Sport and Leisure SurveyPakProvides a library of relevant questions that can be instantly cut and pasted into your questionnaire, and with Snap's cross-tabulation you can identify groups of customers with specific requirements and issues. Using Snap to conduct annual surveys you can measure key indicators to improve customer retention in the long term.

Research Services

The Snap Research Services team has considerable experience conducting surveys for the tourism industry. Including ongoing visitor surveys at attractions, event evaluation, Kiosk, PDA and other passenger surveys. We can manage multi-lingual surveys, from design and translation of questionnaires to the merging of the results for analysis.

As survey experts we can offer a fully professional survey support service, for example dealing with respondent queries.

The team can assist with questionnaire design, data entry, setting-up and hosting online surveys and collecting data, as well as producing tabulations and reports. No matter how small or large the survey project we can help ensure that you stay ahead by getting the information you need to deliver what your visitors and customers want » Find out more