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Online surveys with Snap Survey Software
When you buy Snap, basic online survey functionality is already included, and your organisation can set up and host surveys as soon as you install Snap. If however you don't want the hassle of hosting online surveys in-house and you require more sophisticated respondent management tools, we offer Snap WebHost.
Snap WebHost is our online subscription service where you upload and manage your surveys through our online interface. The annual subscription is dependent on the number of survey responses you receive.
Or you can choose to host the Snap WebHost solution on your own Windows server (running IIS) in-house.
UK & EMEA: Visit our shop for details | Call 020 7747 8900 | info@snapsurveys.com
US & Canada: Call 603 610 8700 | sales@snapsurveys.com
| These are just some of the Online Survey features available to you in Snap | Snap Survey Software | Snap Survey Software + Snap WebHost |
|---|---|---|
| Multi-language questionnaire design - including double byte character languages such as Chinese and Japanese and languages read right to left |  |
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| Respondents of multi-language questionnaires can choose the language as part of the questionnaire |  |
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| Templates, styles, rich text, spellchecking | |
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| Images or text for question labels | |
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| Multiple question types: grids, single response, multiple response, time, date, free text etc. | |
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| Use existing questions from other surveys | |
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| Build your own multi-language question libraries | |
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| Multimedia (Movie and/or Sound clips) | |
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| Company specific URL's for your survey links* | |
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| Multimedia (Movie and/or Sound clips) | |
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| Dynamic elements | ||
| Text Substitution (or piping) of prior questions, seeded data and calculated values. | |
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| Question routing inc. on-page routing (using skip logic or preconditions) | ** |
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| Reference derived variables (for routing, text substitution, etc.) | |
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| Randomisation and rotation of questions | |
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| Code masking - hide or allow answer choices based on choices already made. | |
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| Open questions - text, numeric, data and time | |
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| Use patterns to validate complex data formatting (e.g. email address, post code etc.) | |
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| Use patterns to allow flexible inputs (e.g. "one" or 1, "two" instead of 2 etc.) | |
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| Use patterns to tidy inputs (e.g. remove currency symbol from monetary amounts read 21K as 21000 etc.) | |
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| Progress bar, Back and Next buttons | |
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| Sliders, click maps and star rating scales | |
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| Data pickers (pop-out calendars, clocks and keyboards) | |
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| Trigger emails to be sent based on survey responses (e.g. to customer service, complaints handling etc.) | |
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| Exclusive codes | |
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| Formats | ||
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| In Snap you can also publish and analyse multi-mode surveys not just online surveys - paper, PDA, tablet or kiosk formats | |
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| Email plain text or HTML | |
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| HTML pages (framed or unframed) | |
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| Validation |
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| Specify length and type of answer | |
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| Apply quotas | |
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| Set questions as must be answered | |
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| Specify minimum / maximum number of codes | |
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| Use patterns to validate open-ended questions | partial | |
| Check values of open-ended questions | partial | |
| Respondent management | ||
| Send questionnaires as plain text or HTML emails | |
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| Schedule and send individualised email invites and reminders as plain text or HTML emails | |
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| Provide secure respondent log-ins | |
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| Seed responses from a database | |
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| Track and amend bad email addresses | |
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| Automatically remove opt-outs / refusers | |
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| Apply any number of distinct or interlocking quotas (sub-sample and overall) | |
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| Allow respondent to save partially completed surveys | *** |
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| Recover partial completions at close of survey | |
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| Track multiple iterations of a survey | |
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| Collection of paradata (time, duration et cetera) | |
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| Share survey links via Social Media | |
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| Data entry | ||
| Synchronise database automatically via file (on PC or data stick) or email | |
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| Data analysis |
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| Options include 2D and 3D charts, histograms, pie charts and line charts. Templates and fully customisable. | |
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| Build frequency tables, crosstabulations, grid tables | |
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| Build tables of descriptive statistics (count, sum, mean, media, min, max, range, standard deviation, variance, skewness, kurtosis) | |
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| Include statistical summaries on crosstabulations and grid tables (mean, t-test, media, U-test, standard deviation, variance, top-box summary, bottom-box summary, top/bottom box difference) | |
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| Show counts and percents, means and t-test, means and differences, sums and percents of a third variable on crosstabs and grid tables. | |
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| Lists of comments | |
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| View real-time interview progress and build real time charts and tables online | |
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| Filter results, including open ended questions | |
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| Weight results (including rim weighting) | |
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| Derived variables statistical analysis | |
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| Results presentation |
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| MS Access and SQL database access and update | |
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| Publishing results as HTML for display on website | |
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| Print tables and charts. Cut and paste into documents | |
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| Batch reporting for regularly run surveys e.g. tracking studies | |
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| Publishing results viewable with Snap E-viewer | |
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| Clients and stakeholders | ||
| Provide individual client and stakeholder logins from view only to view and build analyses. | |
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| Make group of surveys available as a panel | |
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| Export |
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| MS Access and SQL database access and update | |
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| Publishing results as HTML for display on website | |
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| Microsoft Office | |
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| SPSS | |
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| Triple-S (XML for survey software) | |
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| Import | ||
| Import data from Excel spreadsheet or MS Access database | |
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| Import data from other surveys | |
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| Security (Snap WebHost subscription option) | ||
| Hosted on fully secure Rackspace servers monitored 24/7 | n/a | |
| (Further documentation regarding security and technical specifications can be requested from your Account Manager) |
UK & Europe: Visit our shop for details | Call 020 7747 8900 | info@snapsurveys.com
US & Canada: Call 603 610 8700 | sales@snapsurveys.com
Notes:
* This is an additional option, ask your Account Manager for details and cost
** Snap WebHost allows complex routing including calculations which other web types do not support.
*** Partially complete responses are saved using cookies on the respondents computer, therefore they need to have cookies enabled and can only continue the survey again on the same computer.
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