News
November 2007
Mobile versus Paper surveys from a tourism research perspective
Adventa, a rural development initiative that provides assistance and support to Monmouthshire’s rural businesses, uses a combination of paper and mobile interviewing techniques to gather feedback at festivals and events. The organisation, among other initiatives, helps organisers to access new audiences and maximise their events. In addition, they offer tools to help the organisers gain customer insight through visitor and satisfaction surveys with the help of Snap software. Due to the type and format of the festivals, adventa has found advantages and disadvantages of using both paper and PDA devices in the field. Read on to find out their experiences. Read More
Worksheet on creating a new language edition of your questionnaire
This worksheet describes how to publish the same survey in multiple languages. The tutorial covers creating a dual-language questionnaire in Welsh and English for Snap Online. Read More
Tip of the month
When modifying the look of a chart using the Chart Designer, you can quickly open the correct dialog in Designer by double clicking on the element you wish to change on the chart.
US News
US - Training Dates
In-house Dates - 14 November & 12 December, Portsmouth, US
Attend one of our training days to find out how to design, publish and analyse your web surveys with ease. Aimed at new users wanting to get quickly up to speed or existing users who want a refresher course. Courses cost $400 for a full day including literature and lunch. If you want to attend a training course but you can’t make it to the venue, book onto one of our webex dates. Call the team to attend a training course before the end of 2007.
UK News
DID YOU KNOW there's a NEW STATUS SURVEY for Registered Social Landlords?
The Housing Corporation requires RSLs to carry out tenant satisfaction surveys at least every three years and recommend using the STATUS methodology. After commissioning a review, new amended versions of STATUS were launched on 22 October for General Needs tenants and Home Owners. Find the new questionnaire at www.housing.org.uk.
As experts in your sector, Snap Surveys can help RSLs with the following:
STATUS Questionnaires ready to go in Snap
For existing users, we have updated our Housing SurveyPak to contain the NEW version of the survey, as well as pre-set analysis: all you need to do is supply the respondent data!
Outsource your STATUS survey
SurveyShop has a wealth of experience in conducting STATUS, tenant and staff satisfaction surveys. Let us manage the STATUS project for you and you will receive an exclusive 5% discount, which is valid until Nov 30th 2007, please quote SNAPSTAT07.
It couldn’t be simpler! Contact us on 01454 280 860 or projects@snapsurveys.com for more information.
If you are interested in benchmarking your data for FREE or attending our next Housing event please contact us.
NEWSFLASH - Snap Christmas Roadshow users sessions - FULLY BOOKED
11, 12 & 13 December, Piccadilly Circus, London
Due to a phenomenal response, we are now fully booked on our user sessions. However, do not despair, fill in your details here to be added to the reserve list and to be kept informed of any extra dates added. We do still have spaces left on the non-users session so book today to avoid disappointment.
We invite you to join us at this annual festive event to find out how you can revolutionise your research projects and increase response rates.
Existing users are invited to attend the morning session to learn the advanced features of Snap and choose from a series of informative workshops on a range of research topics.
Non-users are invited to the afternoon session to see how to design surveys, collect data and analyse results in one integrated solution. Discover how this can increase response rates and ROI.
Job Opportunities
The Snap London based sales team is currently expanding. Therefore, we have a number of exciting opportunities available. Further information and application details