News
May 2007
Hanover Housing – one of the first to use Snap Online to improve their research service
Hanover Housing Association, one of the oldest, largest and leading providers of retirement housing in England, is one of the first to use Snap’s new online analysis and response management tool in their emergency alarm call and monitoring service. Hanover has until recently used Snap’s Internet module to conduct telephone feedback amongst its residents. With the release of Snap Online, Mike Williams - Hanover’s Group Research Advisor saw the potential that this new tool could bring to the call centre. Since implementing this new technology the tool has now revolutionised their research work.
Check out the latest build of Snap and Snap Online
A new build of Snap 9, build 7, is now available from the software update site. That build coincides with some exciting new features for Snap Online users, in particular:
- Snap Online is now available as a user-installable product
- Iterative surveys
- Panel projects
US News
US - Training Dates
13 June, Portsmouth, US
Are you a new user of Snap or would like a refresher on how to use the software to its full potential? Call 603-610-8700 to book your place on the next in-house training session in June. Courses cost $400 and include lunch, refreshments and course workbooks.
US Prize Draw Winner
Snap is happy to announce the winner of the 2007 Innovations Conference Drawing in March. Congratulations to Ms. Laurie Heacock of Anne Arundel Community College in Arnold, Maryland. The prize is a Snap Pronet, which will enable Laurie to conduct paper, phone, web and email surveys amongst her students or staff.
UK News
UK Snap 9 Upgrade Seminars – Extra dates added
12-13 June, Haymarket, London, UK
Due to popular demand we have added extra upgrade seminar dates. Attend one of these sessions to find out what your new software version can do for your research work. Reserve your place today – click here.
Job Opportunities
We are currently recruiting in the following areas of expertise – Software Development, Research and Data Preparation. If you would like to work for a dynamic and innovative company then please click here. These new job openings will be based at our Head Office in Bristol.
Helping dreams come true
James Cant and Debra Fry, part of our UK Snap team, will be taking part in this year’s Bristol Half Marathon on 9th September 2007. They will be running 13.1 miles to raise money for Dreams Come True, a charity that makes the dreams of terminally or seriously ill children become a reality. No dream is too big or too small and the only limit is the child's imagination. To show your support and make a donation visit www.justgiving.com/bristol2007. For more information on the charity of their choice go to www.dctc.org.uk.
The Balloon season is upon us!
The Snap balloon will be taking to the skies again this summer and previewing at a number of events. Come and see the Snap balloon and meet the team at the following events:
4-7 May, Bath Balloon Fiesta
11-13 May, Bradford on Avon Balloon Meet
26th- 28 May, 1st Bowood House Balloon Festival
www.bowoodballoonfestival.co.uk
Check the events diary at www.snapsurveys.com/events each month to find us at a festival near you.
London Marathon success
We would like to say congratulations to Andrew Savery, who is the son of our Data Preparation team member Eve Savery. In last month’s Flora London Marathon he finished in 100th place, with a finish time of 2 hours and 37 minutes. He also came out top of the Army entrants group.