News

August 2007

SurveyShop step in to save Best Value for the UK's Bristol City Council

Bristol City Council

Phew! The UK Best Value data results have now all been published for 2006/07 so you can relax until the next round. SurveyShop, Snap’s outsourcing division, assisted with 53 UK BVPI surveys this time and utilised over 20 years experience to ease the burden for councils. With over 80% of Local Authorities already using Snap software and services, you can rely on their expertise for any of your customer insight, tenants, residents or staff surveys.

One local authority that’s particularly happy with the help that SurveyShop gave them is Bristol City Council. A number of authorities across the UK faced a significant challenge to meet the Audit Commission’s deadlines when a leading agency contracted to provide the service for them went into receivership. Despite the tight timescales, SurveyShop successfully completed the whole project for Bristol to the prescribed deadline and to a high standard under the direction of Phil Higgins, from Bristol City Council’s Corporate Consultation team – part of its Corporate Communications service. Read More

Worksheet on Rim Weighting

Many analysis weighting problems require the application of a single weighting factor per respondent. Occasionally however there is a requirement to weight by two or more independent variables, for example, to weight separately for both the gender and the age group of the respondent. Snap's rim-weighting facility makes this type of problem easy to solve. Read More

US of A US News

US - Training Dates

8 August & 12 September, Portsmouth, US

Whatever the weather, attending an in-house Snap training course is good for your mind and career! Aimed at new users wanting to get quickly up to speed with the software or existing users who want a refresher on how to manage web surveys. Courses cost just $400 for a full day training with lunch, refreshments and course workbooks. Call 603-610-8700 for further information.

US Prize Draw Winners

We are pleased to announce the winner of our recent prize drawing, which took place at the AIR Conference in June. Congratulations to Laura K. Coghlan, Director of Institutional Research and Assessment at the Evergreen State College in Olympia, WA. She has won a free copy of a Snap Pronet that will give her the capability to design, publish and analyse paper, telephone, web or email surveys.

U to the K UK News

Job Opportunities

We currently have a number of openings in our dynamic Training and Sales departments. Click here for further information and application details.

Bristol half marathon - helping Dreams Come True

James Cant and Debra Fry, who are part of our UK Snap team, will be taking part in this year’s Bristol Half Marathon on 9th September 2007. They will be running 13.1 miles to raise money for Dreams Come True, a charity that makes the dreams of terminally or seriously ill children become a reality. No dream is too big or too small and the only limit is the child's imagination. To show your support and make a donation visit www.justgiving.com/bristol2007. For more information on the charity of their choice go to http://www.dctc.org.uk.