Local Government
Increasingly UK Local Government is being asked to report on how it spends the money that it receives from taxpayers. With recent initiatives, such as Best Value, Local Government has become adept at measuring its service provision and in the process involving the public in decision-making through consultation.
Measurement encompasses all Local Government services, from Policy to Planning, from Health to Housing. Questions are being asked about council houses, refuse collection, town planning, healthcare, environment and community services. Councils are collecting data for Best Value Performance Indicators and local Performance Plans. Citizens panels are established consult with members of the public. A vast quantity of information is being gathered to monitor service delivery with the objective of improving service quality.
A survey is a simple and efficient method of gathering this information. Many Local Government services are now using Snap Survey Software to make the survey task easier.
Snap Survey Software
Snap handles all the steps in the survey process from questionnaire design and publication to data entry and analysis. With Snap you can use a broad range of methods to distribute your surveys and collect your data, from paper questionnaires, Internet, and PDAs for house-to-house interviewing. For large volume surveys replies can be scanned into Snap to save time keying in the data. Reports can be published incorporating charts and tables from Snap to illustrate significant trends. Read More
"Local Government" and "Best Value" SurveyPaks
Local Government Place SurveyPak provide libraries of relevant questions that can be instantly cut and pasted into your questionnaire, and with Snap's cross-tabulation you can identify groups of people with specific requirements and issues. By using Snap to conduct your bi-ennial and tracker surveys you can monitor satisfaction and improve facilities and services in the long term. Read More
SurveyShop Research Services
Local Government surveys can be out-sourced in part or in full to SurveyShop. With a wealth of experience in this area, SurveyShop ensures that the objectives identified in the research brief are met, data is entered to the highest levels of accuracy, and results are presented in an intelligible yet comprehensive form.
If you need help with your survey, SurveyShop can assist with questionnaire design, data entry, hosting web surveys and collecting data, as well as producing tabulations and reports. SurveyShop is a professional survey management service with 20 years' experience. No matter how small or large the survey task, SurveyShop can help. Read More