Health and Clinical Audit
HOT OFF THE PRESS: Snap Surveys is now an approved contractor for the 2006/7 to 2008/9 UK National NHS staff and patient survey programme. UK Healthcare Trusts are advised to appoint an external contractor to carry out some key elements of the surveys. The UK Healthcare Commission has overall responsibility and results are used for identifying areas for improvement and performance assessment, including the new annual health check.
In recent years the quality of healthcare provision has come under scrutiny. Healthcare professionals are being asked to consult with patients to assess their satisfaction with the care they receive. Hospitals and clinics are undertaking audits to benchmark their services against nation-wide standards.
This process of evaluation ensures a high level quality of provision in the long-term and increased transparency when selecting a healthcare provider for the patient. However the process also represents a considerable amount of work for busy healthcare professionals in terms of collecting and analysing data on subjects as diverse as surgery to the bedside manner of nurses.
Increasingly healthcare professionals are using SurveyShop's outsourcing services to ease the burden of the survey task.
SurveyShop Research Services »
SurveyShop has been involved with the processing of postal surveys for healthcare clients for over 20 years. Consequently, we provide:
- High quality postal surveys with high response rates
- Expertise in the areas of sampling, questionnaire design, pilot testing, data weighting and analysis
- Rigorous fieldwork, data entry and data cleaning procedures
- A variety of reporting formats to meet the exact client specification
- Help in developing action plans based on surveys findings
- Confidential research and adherence to data protection principles
- A dedicated project manager who will keep you informed throughout