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Patient Surveys and Clinical Audit

sample health assessment survey

Click image to view an example of a short patient assessment survey in Snap

The quality of healthcare provision has never been under greater scrutiny.

  • Effective measurement and benchmarking of patient satisfaction
  • Rigorous auditing of clinical services.

Snap Surveys can help Clinical Audit, PALS, PPI and HR teams deliver accurate actionable data.

Many health organisations are already using Snap Survey Software in Clinical Audit. The Research Services team undertake complete patient and staff surveys as well as helping health clients set up questionnaires and online surveys, and undertaking data processing, analysis and consultancy.

Snap Research Services

Snap Research Services has been involved with the processing of postal surveys for healthcare clients for over 20 years and more recently in setting up and managing online surveys.

  • High quality postal surveys with high response rates
  • Expertise in the areas of sampling, questionnaire design, pilot testing, data weighting and analysis
  • Rigorous fieldwork, data entry and data cleaning procedures
  • A variety of reporting formats to meet the exact client specification
  • Help in developing action plans based on surveys findings
  • Confidential research and adherence to data protection principles
  • A dedicated project manager who will keep you informed throughout

Snap Surveys is a Care Quality Commission approved contractor for patient and staff surveys.

 

“We have found the software easy to use, reliable and very time saving with exceptional support from Snap with any queries that we have had in learning to use the product. Both within the Audit and Effectiveness Team and within the clinical settings, the electronic data collection tools created with Snap have been well received and we are now using this method for some of our Trust wide audits and our smaller speciality specific projects with great success.”

Birmingham Childrens Hospital NHS Foundation Trust

“I have never received anything but professional and efficient service from the Research Services team. I have found the service great value for money, compared to other providers and the consultancy side of the service has also helped establish an in-house survey tool, a further cost saving.”

British Pregnancy Advisory Service