Snap Surveys is Flying High at the Bristol International Balloon Fiesta

Take a look at the Snap Surveys balloon flying high in the Bristol sky at the 35th Bristol International Balloon Fiesta

Snap Surveys balloonSince 1979, the Bristol International Balloon Fiesta, a world class ballooning event in Bristol, UK, and the largest ballooning event in Europe, has been drawing record crowds. This year’s 35th Bristol International Balloon Fiesta draws over 100 colorful balloons and an excited crowd of approximately 500,000 over the 4 day event. Continue reading

Snap Survey Software How-to: Better Manage Your Survey Files

Learn how to better manage your survey files using Snap Survey Software

The way you store and name your survey files using Snap Survey Software can make it much easier to manage, find, and open your surveys in the future. If you carry out several similar surveys once a year, the file name may be the quickest way to tell the difference between them. You can also make it easier to find a particular survey by sorting your surveys into folders. Continue reading

Free Webinar on Planning Your Survey to Deliver Impactful Insight

Join us on Wednesday, August 14th for a FREE webinar on the topic of: Planning Your Survey to Deliver Impactful Insight

When: Wednesday, August 14th

Time: UK: 14:00 BST | US:9:00 AM EDT / 10:00 AM CDT

Presenter: Jane Woolley, Insight Management Academy

This webinar, Impactful Insight – Part 1, is part of our Snap Summer Camp 2013 series, a series of free webinars taking place between June to September, 2013.

jane-woolley-survey-impactful-insightIn part 1 of “Impactful Insight,” Jane Woolley, a customer insight consultant for Insight Management Academy, will challenge you to think about exactly what “insight” is, and will show you how to ensure your surveys are planned to deliver effective insight aligned with business/organizational goals.

Jane will explain that insight should be financially valuable to an organization and how to achieve and demonstrate this. She will show you a step-by-step guide to two simple techniques, commercial valuation and SCQAB, which will guarantee that your insight is impactful. Continue reading

Access Webinar Recording: Designing Online Surveys

Did you miss our webinar on Designing Online Surveys?

If you missed our Snap Summer Camp 2013 webinar on designing online surveys with Snap Survey Software, you can watch it now!

Marc Ellison, UK Snap Training Consultant, shows viewers some useful hints and tips to get the most from your online surveys. This webinar demonstrates features and functions in Snap Survey Software which complement principles that Steve Bax, Managing Director of  research company Bax Interaction and tutor at Cambridge Marketing College, covered in an earlier webinar, Designing engaging questionnaires to deliver high response rates. Marc also introduces viewers to new features in Snap 11, Snap Surveys’ upcoming new survey software release, including semantic questions and other new question styles.

>> Access webinar recording: Designing Online Surveys with Snap Survey Software

Snap Summer Camp: Designing Online Surveys in Snap Survey Software

UK Customers, we welcome you to join us for our second FREE Snap Summer Camp webinar: Design online surveys in Snap Survey Software

Snap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK, European, and APAC customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Join us on June 19th for the following webinar

Webinar: Design online surveys in Snap Survey Software

When: Wednesday, June 19, 2013, 15:00 – 16:00 UK BST

Presenter: Snap Training Consultant Marc Ellison

This is always a popular webinar for Snap Surveys. Marc will show viewers hints and tips to get the most from your online surveys. This webinar will show features and functions in Snap Survey Software which complement  principles that Steve Bax covers in the earlier webinar, Designing engaging questionnaires to deliver high response rates. Marc will also introduce delegates to new features in Snap 11, including semantic questions and other new question styles.

Continue reading

Snap Summer Camp: Designing Engaging Questionnaires

UK Customers, we welcome you to join us for our first free Snap Summer Camp webinar: Designing engaging questionnaires to deliver high response rates

Snap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK, European, and APAC customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Join us on June 19th for the following webinar

Webinar: Designing engaging questionnaires to deliver high response rates

When: Wednesday, June 19, 2013, 14:00 – 14:45 UK BST

Presenter: Steve Bax, Managing Director of the research company Bax Interaction and tutor at Cambridge Marketing College.

Continue reading

What Makes a Successful Business? Listening.

Improve Your Business’ Bottom Line with Survey Software

What makes a successful business? A successful business is one that listens and acts upon the needs of its stakeholders – customers, clients, employees, investors, associates, partners, suppliers, vendors, and even the local community. Many of your stakeholders are the ones purchasing from your business. Listening and acting on the needs of your stakeholders will affect your bottom line. Businesses that take the time to listen to, identify with, and respond to stakeholders’ needs position themselves for success.

Snap Survey Software How-to: Translate Your Surveys

Learn how to translate your survey using Snap Survey Software

There are several ways of translating surveys in Snap Survey Software.

  1. You can write the translation yourself (create a new language edition, and type in the translation)
  2. translation-survey-softwareYou can use an external translator (create a text file to be translated, and import the translated file)
  3. You can use pre-translated questions (create all the language editions that you need, and add a question that already has translations)
  4. Get Snap Survey Software to automatically translate all the questions it recognizes using reference questions (open the reference window and then use the Translation Wizard).

As an added bonus, if you use standard questions, you can add them to a multi-lingual SurveyPak. This allows you to re-use multi-langual questions in other surveys, either by adding them directly to a multi-lingual survey, or using the automatic translation function.

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Snap Survey Software How-to: Randomize the Order of Question Pages

Learn how-to randomize the order of question pages using Snap Survey Software 

When you present a respondent with a survey, their answers are influenced by the order in which questions are presented. This is known as an order-effect. Because of this, you may want to randomize the order of your survey questions, so that this effect is minimized.

Using Snap Survey Software, you can you can randomize the order of possible responses in a multiple choice question, rows in a grid question, or question pages. When given a list of options, respondents are more likely to choose the first option (primacy effect) or the last option (recency effect) rather than the middle options. In a list of questions, respondents may develop fatigue when they answer the later questions, and tend to put less effort into answering them. To minimize this effect, you can randomize the order of question pages. This keeps the survey questions on the pages in the same order, but randomizes just the pages of the survey by using the Randomize tool provided in Snap Survey Software.

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When is the Best Time to Survey New Employees?

When is the best time to survey new employees? The answer may surprise you.  

You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.

It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:

  1. Show potential employees that your company cares about the continued success of the business and its employees, and
  2. Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.

Continue reading