Introduction to Survey Reports in the New Snap Support Hub

Learn more about developing advanced survey reports with the help of the new Snap Support Hub

Smart-Report-Snap-SurveysSnap Surveys’ automated Summary and Questionnaire reports give you detailed insights just when you need them. Learn how to view and modify the standard reports, and also how to begin building your own advanced reports.

In the all new Snap Support Hub, you’ll have access to helpful materials:

  1. Webinars
  2. Worksheets
  3. Snap help
  4. Training and consultancy

Learn more about developing advanced reports using Snap Survey Software.

Visit the Snap Support Hub

Introduction of Survey Design and Branding

Master survey design and branding with the help of the new Snap Support Hub

The look and feel of your survey really makes a big difference and can have an impact onbrand-consistency respondent engagement and response rates. Snap Surveys’ survey design tools give you complete flexibility to customize your surveys, and create effective and professional questionnaires that perfectly complement your organization’s brand.

Let’s get started! In the all new Snap Support Hub, you’ll have access to:

  1. Interactive tutorials
  2. Webinars
  3. Video tutorials
  4. Worksheets
  5. Snap help
  6. Articles
  7. Training and consultancy

Learn more about Survey Design and Branding.

Visit the Snap Support Hub

Engage with Respondents by Making the Survey Relevant

Increase engagement and response rates by making your survey more relevant to your respondents

Gary Austin quote _respondentsAll too often survey researchers forget to answer the all important question – who is my target audience? The continue to develop questions based on what they assume is important to their audience. Inevitably, this leads to poor response rates.

Snap Surveys guest blogger, Gary Austin of Austin Research discusses why it is worth spending time making sure your survey is “rooted in the realities of respondents lives” in his recent blog post, Root Survey Research in Respondent Reality (below). Continue reading

Webinar: Transform and Recategorize Survey Data with Derived Variables

View a helpful free webinar on how to transform and recategorize survey data with derived variables  in Snap Survey Software

In this very informative webinar, knowledgeable Snap Survey Software trainers, Marc Ellison and Jay Arbelo, take a detailed look at derived variables – the key to transforming your survey data into meaningful analysis. You will learn how to use derived variables to recategorize and transform survey data into new variable types, for example: combine categories within a multiple-choice variable, and convert numeric, date & time, and literal data into categories.

This webinar covers:

  • Analyzing open questions & recording questions using a derived variable
  • Performing calculations using a derived variable
  • Q&A session

View Webinar

Find our more about derived variables in the all new Snap Support Hub

Helpful Worksheet: Customize All Your Survey Check Boxes in Style Mode

Access our helpful worksheet to learn how you can customize all your survey check boxes in Style mode

custom-check boxesWe have created a new helpful worksheet that explains how to create customized response boxes to match your company branding, and save your question style to reuse with other surveys.

Snap Survey Software has two modes for creating questionnaires: Design and Style. Design mode is where you add questions. Style mode is where you define the look of the question types used in the questionnaire.

This worksheet shows you how to use Style mode to:

  • Use images as response boxes for your multiple-choice questions
  • Save your new style to use with other surveys

View Worksheet

Helpful Worksheet: Using Filters to Identify a Subset of Survey Respondents

Access our helpful worksheet to learn how you can use filters to identify a subset of survey respondents

We have created a helpful worksheet that explains how to create a chart filtered by date period, and how to create a list of survey participants who have made comments.

satisfaction-ratingSnap Survey Software filters allow you to limit the data you view, so you can filter the survey respondent data that you use in your analysis. You can filter by:

  • the answers to one or more of the survey questions
  • respondents who did or did not reply to certain questions
  • value of a question response or on data that Snap provides

Continue reading

Why Leicestershire County Council Uses Snap WebHost In-House Installation

Learn why Leicestershire County Council uses Snap WebHost installed on their own servers to administer and manage surveys.

Many customers choose to install Snap WebHost on their servers instead of subscribing to ours. With Snap WebHost In-House Installation, you control how and where your survey data is stored, and you can work on your survey project without the limitation of a subscription.

Leicestershire County CouncilWe asked Leicestershire County Council why they chose a Snap WebHost installation over our Snap WebHost subscription service.

Why did you choose to install Snap Webhost on your own servers, rather than subscribing to our Webhost service?

“It was the fact that the data could be stored behind our own firewalls and security. Also there were no additional costs if we ran more surveys or received more responses than we expected.” Continue reading

Princeton National Surveys Leverages Powerful Features of Snap Survey Software

Guest Post: Learn how Princeton National Surveys leverages the powerful features of Snap Survey Software to target and balance respondent samples

by: Scott Fulmer, Research Manager, Princeton National Surveys

A Snap Surveys client for over ten years, Princeton National Surveys (PNS) leverages powerful features of Snap Survey Software to target and balance respondent samples. The advanced technology offered by Snap Surveys enables PNS to collect more complex sample combinations than what is possible with less sophisticated do-it-yourself online survey apps.*

Princeton-National-SurveysSurveys deployed on Snap WebHost, Snap’s online survey management and reporting system, can be programmed with interlocking quotas based on any number of questions, including numeric-entry questions (such as ZIP Code), and the detected screen size of a respondent’s device. The key to this technique is Snap’s feature called derived variables. Using derived variables in Snap Survey Software, a survey designer can write expressions to combine, convert, segment, or calculate responses. Logical, literal, numeric, date, and time expressions are supported. Continue reading

The Basics of Composing Proper Survey Questions

When designing surveys, there are basic elements to consider when composing properly designed survey questions

survey-designAs you begin to plan and develop your survey, you must first determine what information you want to collect, which then guides you through choosing which questions to ask, how to ask them, and of whom. Be precise. you should be creating questions that are as precise as possible.  Precision questions have the highest degree of accuracy as a result of the participants’ ability to recall events with ease. When asking questions about events, activities, and behaviors, the following components contribute to improving the precision of your survey questions.  Continue reading