Tag Archives: survey

Snap Summer Camp: Designing Online Surveys in Snap Survey Software

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UK Customers, we welcome you to join us for our second FREE Snap Summer Camp webinar: Design online surveys in Snap Survey Software

online-survey-visual-designSnap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK, European, and APAC customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Join us on June 19th for the following webinar

Webinar: Design online surveys in Snap Survey Software

When: Wednesday, June 19, 2013, 15:00 – 16:00 UK BST

Presenter: Snap Training Consultant Marc Ellison

This is always a popular webinar for Snap Surveys. Marc will show viewers hints and tips to get the most from your online surveys. This webinar will show features and functions in Snap Survey Software which complement  principles that Steve Bax covers in the earlier webinar, Designing engaging questionnaires to deliver high response rates. Marc will also introduce delegates to new features in Snap 11, including semantic questions and other new question styles.

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Snap Summer Camp: Designing Engaging Questionnaires

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UK Customers, we welcome you to join us for our first free Snap Summer Camp webinar: Designing engaging questionnaires to deliver high response rates

survey-designSnap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK, European, and APAC customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Join us on June 19th for the following webinar

Webinar: Designing engaging questionnaires to deliver high response rates

When: Wednesday, June 19, 2013, 14:00 – 14:45 UK BST

Presenter: Steve Bax, Managing Director of the research company Bax Interaction and tutor at Cambridge Marketing College.

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Respondents Complete Your Online Survey. Now What?

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What happens when respondents complete your online survey?

 thank-you-pageYou can choose what happens when respondents complete your online survey. Using Snap Survey Software, you can choose what respondents view when they complete an online survey, including the options to:

  • Send respondents to the Snap Survey Software default ‘Thank you’ page
  • Send respondents to a customized ‘Thank you’ page
  • Send respondents to a web page of your choice
  • Close the survey window

Everybody likes to be thanked, especially your online survey respondents. Adding a ‘Thank You’ page at the end of your online survey is a great way to show your appreciation and it acts as a confirmation to respondents to alert them that their responses have been successfully received.

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Snap Survey Software How-to: Transfer Data Between a Survey and a Database

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Learn how to transfer data between a Snap survey and a database using Snap Survey Software

transfer-data-snap-survey-softwareYou can use Snap Survey Software to link between a Snap survey and an SQL Server database, so you can use your existing database to seed data into your survey, send updated data from your survey back to your database, or use email addresses in the database to invite respondents.

We have developed a worksheet which describes how to import data into your survey from an SQL server database. You can also export data received from the survey back into the database, which is done in a similar manner.

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Summer Camp Returns to Snap Surveys!

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Snap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Here is a sample of 3 topics we’ll cover. 

snap-surveys-summer-campDesigning engaging questionnaires to deliver high response rates
Date: Wednesday, June 19, 2013 14:00 – 14:45
Presenter: Steve Bax, Managing Director, Bax Interaction

Explore the key principles behind effective questionnaire design. Steve, a tutor at Cambridge Marketing College, will discuss the latest thinking on how best to engage potential respondents and improve completion rates.

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Snap Survey Software How-to: Translate Your Surveys

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Learn how to translate your survey using Snap Survey Software

There are several ways of translating surveys in Snap Survey Software.

  1. You can write the translation yourself (create a new language edition, and type in the translation)
  2. translation-survey-softwareYou can use an external translator (create a text file to be translated, and import the translated file)
  3. You can use pre-translated questions (create all the language editions that you need, and add a question that already has translations)
  4. Get Snap Survey Software to automatically translate all the questions it recognizes using reference questions (open the reference window and then use the Translation Wizard).

As an added bonus, if you use standard questions, you can add them to a multi-lingual SurveyPak. This allows you to re-use multi-langual questions in other surveys, either by adding them directly to a multi-lingual survey, or using the automatic translation function.

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Free Online and Mobile NHS Friends and Family Test Survey

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To our UK customers, we offer a FREE online and mobile NHS Friends and Family Test Survey

Friends and Family Test SurveyThe Friends and Family Test online and mobile survey is now available free to UK customers from Snap Surveys. We’ve set up the NHS Friends and Family Test Survey with standard questions for you and included optional questions in the survey too. Snap’s Friends and Family Test Survey also provides a comprehensive suite of reports which can be run whenever you want them. We’ve done the work, so you don’t have to!

It’s simple to capture and report patient feedback. With the Friends and  Family Test Survey, you can:

  • Offer patients a choice of 13 languages, including: Polish, Bengali, and Welsh.
  • Add your organization’s logo
  • Choose to add extra questions
  • Create comprehensive reporting, including: Net Promoter Score, tables, and charts.
  • Administer it on mobile phones and other mobile devices

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Visit Snap Survey Software at the AERA Annual Meeting

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Visit Snap Survey Software at the AERA Annual Meeting in San Francisco, CA

AERA Annual Meeting 2013Snap Survey Software will be exhibiting at the American Educational Research Association (AERA) Annual Meeting starting this weekend, Sunday, April 28 -  Tuesday, April 30, 2013, located at the Hilton Union Square in San Francisco, CA. Come visit the Snap Surveys team at Booth #801!

Snap Survey Software How-to: Randomize the Order of Question Pages

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Learn how-to randomize the order of question pages using Snap Survey Software 

Randomize-question-pagesWhen you present a respondent with a survey, their answers are influenced by the order in which questions are presented. This is known as an order-effect. Because of this, you may want to randomize the order of your survey questions, so that this effect is minimized.

Using Snap Survey Software, you can you can randomize the order of possible responses in a multiple choice question, rows in a grid question, or question pages. When given a list of options, respondents are more likely to choose the first option (primacy effect) or the last option (recency effect) rather than the middle options. In a list of questions, respondents may develop fatigue when they answer the later questions, and tend to put less effort into answering them. To minimize this effect, you can randomize the order of question pages. This keeps the survey questions on the pages in the same order, but randomizes just the pages of the survey by using the Randomize tool provided in Snap Survey Software.

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Why Should Businesses Conduct Surveys?

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Why should YOUR businesses conduct surveys? online-surveys

Organizations across all industries conduct surveys to find specific answers to important business questions. These questions are varied, cover a diverse range of topics, and can be asked in multiple formats. Your questions should be strategically planned and structured in the best way possible in order to receive the most accurate data. When structuring your survey questions, take into consideration the following:

  • Keep the main goal of the survey in mind throughout the survey process.
  • Make sure you have a plan in place for using the survey data properly.
  • Know what decisions you will make based on the results of the survey data.

What are the 4 main reasons why businesses and researchers should conduct surveys?

#1 Uncover the answers. In a non-intimidating survey environment, you will learn about what motivates survey respondents and what is important to them, and gather meaningful opinions, comments, and feedback. A non-intimidating survey environment is one that best suits the privacy needs of the survey respondent. Respondents are more likely to provide open and honest feedback in a more private survey method. Methods such as online surveys, paper surveys, or mobile surveys are more private and less intimidating than face-to-face survey interviews or telephone surveys.

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