Tag Archives: survey respondents

Snap Survey Software How-to: Add Slider Control Questions to Online Surveys

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Learn how to add slider control questions to your online surveys using Snap Survey Software

What are slider controls?  Slider controls are graphical image-based controls for collecting data in an online survey. The slider control tool includes graphics and templates to make it quick and easy to add simple slider bars to a published online survey. Here is an example of a slider control:

online-survey-slider-control

 

 

 

Slider controls add value to your online surveys and are an innovative way to engage survey respondents. Why not give slider controls a try in your next online survey?

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Don’t Disappoint Your Online Survey Respondents

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Screen your online survey respondents, but don’t disappoint

online-survey-respondentsWhen conducting market research, not all of your online survey respondents will qualify to complete your survey. When developing your market research surveys, it is good practice to use screening questions to ensure respondents are relevant to your research. Not all survey respondents will qualify. Even the most advanced panel samples will contain some potential participants that do not meet your screening criteria. For example, if the topic of your research survey requires that respondents be female and employed full-time, most respondents will hopefully meet this requirement, but some unfortunately will not. Therefore, they will need to be screened out.

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Snap Survey Software How-to: Live Update Online Survey Respondents

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Learn how-to live update online survey respondents on Snap WebHost

survey-respondentsHave you come across the need to update the respondents in your live online survey hosted on our online survey management system, Snap WebHost. There could be several reasons why you need to update your respondents, including:

  • You realize that you have seeded the wrong data for respondents that you had already uploaded (for example, their addresses are wrong)
  • You need to add more respondents for a current, live online survey
  • You want to run the online survey again with a completely new set of respondents

Updating your respondents is easy, while the survey is still in progress. Don’t worry. This process does not delete information about respondents who have already completed the survey.

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Snap Survey Software How-to: Limit the Number of Respondents in an Online Survey

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Use quotas in Snap Survey Software to limit the number of respondents in an online survey

limit-survey-respondents-with-quotasThere may be times when a specified sample of online survey respondents is required. In this instance, quotas may be used to limit the number of respondents in identified categories. For example, to limit the numbers of males and females completing your online survey, or to limit the numbers in each age group, you can simply set-up a quota.

Once the quota has been reached, further respondents will be routed to the end of the survey. It is recommended that questions used by the quota are placed as close to the beginning of the survey as possible to avoid unnecessary questions be asked. Continue reading →

Blog Series: 10 Issues to Consider when Designing Online Surveys, Issue #7

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10 Issues to Consider when Designing Online Surveys, Issue #7

We move on to issue #7 in the Snap Survey Software blog series concerning the 10 issues that can occur in online survey design.

Issue #7: Respondent behavior 

Respondents tend to have short-term, inaccurate details of events when it comes to interactions on a regular basis, survey-respondentsand have a hard time recollecting their interactions by time period such as weeks, months, and years. To measure accurately, it is important to consider appropriate time periods for the type of behavior you are trying to measure.

Survey questions measuring behavior should be relevant to the respondent and designed to capture accurate information. When developing your online survey, how you word your questions will directly influence the detail and accuracy of respondents’ answers. Respondents tend to find precise questions easier to answer than general questions. Here are examples to demonstrate using a customer survey question. Continue reading →

Blog Series: 9 Tips for Writing Quality Survey Questions, Tip #7

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Tip #7: Include all valid survey response options

Do you see a problem with this survey question?

What is your favorite fruit?

  • Strawberries
  • Apples
  • Blueberries
  • Peaches

There are several issues with the response options to this question. What if respondents favor fruit like watermelon, raspberries, pineapple, etc.? survey-question-tip-7There are so many kinds of fruits, yet this question does not allow respondents to recognize this. A simple “other” response option could have been used. Aside from the “other” response option, this question does not allow a respondent to select “none of the above.” Additionally, some questions should include response options “don’t know” and “not applicable.” Continue reading →

Survey Design and Development: Understanding How Respondents Answer Questions

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The Role of a Researcher is to ensure that their survey questionnaire is understandable and respondents interpret the questions the way in which the Researcher intended.  If this is done, the Respondents can answer accurately and truthfully, ensuring a good survey outcome. Continue reading →

Snap Surveys Partners with Cint to Increase Survey Research Capabilities

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Snap Surveys has partnered with Cint, a provider of SaaS-based solutions for market research. The partnership includes the integration of Cint Direct Sample (CDS), enabling Snap Surveys clients to perform their own market research. Snap clients will have automated access to millions of high-quality online respondents worldwide, giving clients the tools to access sample panels to integrate into survey research projects.  Continue reading →