Snap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!
Here is a sample of 3 topics we’ll cover.
Designing engaging questionnaires to deliver high response rates
Date: Wednesday, June 19, 2013 14:00 – 14:45
Presenter: Steve Bax, Managing Director, Bax Interaction
Explore the key principles behind effective questionnaire design. Steve, a tutor at Cambridge Marketing College, will discuss the latest thinking on how best to engage potential respondents and improve completion rates.
When is the best time to survey new employees? The answer may surprise you.
You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.
It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:
- Show potential employees that your company cares about the continued success of the business and its employees, and
- Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.
The growth of international business increases the need for multi-language surveys
As international business amongst organizations grows, it is quickly becoming more important for organizations to have the ability to capture feedback from all customers, clients, and stakeholders across all geographical regions.
The English language has established itself as the world’s most dominate language in international business; however, it is only natural to those whose indigenous language is English. Many times, businesses presume that communicating internationally via the English language is always the “best” solution.
Use survey software to accurately identify the factors that attract customers to your business
Survey software is a powerful tool that provides numerous advantages for customer research such as versatility, ease of management, and broad reach. With survey software, businesses can easily create surveys and share them with potential and existing customers through multiple channels and in multiple languages, if needed. Some businesses may find that a combination of survey modes is necessary to capture data from all customers. Advanced survey software solutions have multi-mode capabilities for online surveys, mobile surveys, email surveys, paper surveys, kiosk surveys, and more, giving businesses the ability to survey even the hardest to reach customers. Continue reading
Create a grid question with both multi-choice and open comment survey questions
If you are creating an online survey, it is usually best to use dynamic text substitution and routing to adapt your questions to your respondents’ answers. This also means that you can have more flexibility with the width of survey layouts, so they can be used with mobile surveys to optimize the viewable space on mobile devices as well as viewable space on kiosks and computers screens. However, if you are creating a survey that is used both online and on paper, you may wish to combine grid questions in a different way.
Snap Survey Software cannot assume what size screen or size paper you will be using to print your paper survey. Snap also can’t be sure whether questions are going to be visible, because you might add masking or routing, so questions will appear and disappear differently for diverse respondents. As a result, Snap uses percentages of the total area to properly layout your survey questions. This guarantees that the questions will fit in the layout and mode in which you administer your survey to respondents. Continue reading
Use Snap Survey Software to scan paper surveys
Scanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some businesses prefer manual data entry, or to outsource data entry entirely.
Snap Survey Software is one of the few survey software providers that contain muli-mode survey creation. In other words, the software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For instance, Snap Survey Software users can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete data analysis. Continue reading
Format Your Survey Properly for the Best Results
Choosing an ideal format for your surveys is important because it determines the ease in which your respondents can read, comprehend, and provide an accurate answer to your survey questions.
When structuring your survey, your formatting priorities should be directed to the needs of:
- The respondents
- Data entry
- The researcher
The following are formatting considerations: Continue reading
Learn How-to Save Your Survey Design as a Template
The Style Templates option in Snap Survey Software allows users to either apply a template to a current survey, or to save a customized survey as a template for use in another survey. Saving a customized survey as a template enables a user to quickly and easily produce professional looking questionnaires.
To get users started quickly with using the software, Snap Survey Software contains templates optimized for online surveys, paper surveys, and mobile surveys. Snap also gives users the choice and control over their survey design, giving users the ability to completely customize their survey to their organization. Continue reading
How-to: Merge two identically structured surveys using Snap Survey Software
Merging two identically structured surveys using Snap Survey Software is very simple. It may be required to merge surveys in the following situations:
- Surveys administered on an annual basis. It may be of interest to analyze trends through two or more years. It would be fairly common for the survey to change slightly from year to year, so those alterations must be taken into account.
- Surveys on one subject, but with a variety of different focal points. For example, a software company may administer a survey with the same topic and similar questions to software users and another version to non-users.
- Surveys conducted for different locations or sites. For example, a survey of similar tourist attractions can be administered, but varies between sites because of the specific facilities available at each site.
- Surveys conducted using two different interviewing methods. For example, data from an online survey can be merged with data from a paper survey or a mobile survey. Continue reading