Summer Camp Returns to Snap Surveys!

Snap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Here is a sample of 3 topics we’ll cover. 

snap-surveys-summer-campDesigning engaging questionnaires to deliver high response rates
Date: Wednesday, June 19, 2013 14:00 – 14:45
Presenter: Steve Bax, Managing Director, Bax Interaction

Explore the key principles behind effective questionnaire design. Steve, a tutor at Cambridge Marketing College, will discuss the latest thinking on how best to engage potential respondents and improve completion rates.

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When is the Best Time to Survey New Employees?

When is the best time to survey new employees? The answer may surprise you.  

employee-screening-pre-employmentYou may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.

It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:

  1. Show potential employees that your company cares about the continued success of the business and its employees, and
  2. Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.

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Create Multi-Language Surveys with Survey Software

The growth of international business increases the need for multi-language surveys

multi-language-surveysAs international business amongst organizations grows, it is quickly becoming more important for organizations to have the ability to capture feedback from all customers, clients, and stakeholders across all geographical regions.

The English language has established itself as the world’s most dominate language in international business; however, it is only natural to those whose indigenous language is English. Many times, businesses presume that communicating internationally via the English language is always the “best” solution.

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Accurately Identify the Factors that Attract Customers with Survey Software

Use survey software to accurately identify the factors that attract customers to your business

customer-surveys-survey-softwareSurvey software is a powerful tool that provides numerous advantages for customer research such as versatility, ease of management, and broad reach. With survey software, businesses can easily create surveys and share them with potential and existing customers through multiple channels and in multiple languages, if needed. Some businesses may find that a combination of survey modes is necessary to capture data from all customers. Advanced survey software solutions have multi-mode capabilities for online surveys, mobile surveys, email surveys, paper surveys, kiosk surveys, and more, giving businesses the ability to survey even the hardest to reach customers. Continue reading

Combine Multiple Choice and Comment Survey Questions into a Grid

Create a grid question with both multi-choice and open comment survey questions

If you are creating an online survey, it is usually best to use dynamic text substitution and routing to adapt your questions to your respondents’ answers. This also means that you can have more flexibility with the width of survey layouts, so they can be used with mobile surveys to optimize the viewable space on mobile devices as well as viewable space on kiosks and computers screens. However, if you are creating a survey that is used both online and on paper, you may wish to combine grid questions in a different way.

Snap Survey Software cannot assume what size screen or size paper you will be using to print your paper survey. Snap also can’t be sure whether questions are going to be visible, because you might add masking or routing, so questions will appear and disappear differently for diverse respondents. As a result, Snap uses percentages of the total area to properly layout your survey questions. This guarantees that the questions will fit in the layout and mode in which you administer your survey to respondents. Continue reading

Snap Survey Software How-to: Scan Paper Surveys

Use Snap Survey Software to scan paper surveys

scan-paper-surveysScanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some businesses prefer manual data entry, or to outsource data entry entirely.

Snap Survey Software is one of the few survey software providers that contain muli-mode survey creation. In other words, the software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For instance, Snap Survey Software users can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete data analysis. Continue reading

Best of 2012 Snap Survey Software Blog Topics

Best of 2012 Snap Survey Software Blog TopicsBest-of-2012-survey-software-blogs

Take a look back at some of the best Snap Survey Software Blog topics posted in 2012.

A Complete Guide to Designing Surveys

Final Round-up: Find the Best Survey Software Solution to Meet Your Organizational Needs

Blog Series: 9 Tips for Writing Quality Survey Questions, Series Round-up

Why Use Multi-Mode Surveys for Data Collection?

Which is More Effective: Paper-Based Surveys or Online Surveys?

Benefits of Using Cross Tabulations in Survey Analysis

Why Use Demographic Questions in Surveys? Continue reading

Format Your Surveys for the Best Results Possible

Format Your Survey Properly for the Best Results

Choosing an ideal format for your surveys is important because it determines the ease in which your respondents can read, comprehend, and provide an accurate answer to your survey questions.survey-design

When structuring your survey, your formatting priorities should be directed to the needs of:

  1. The respondents
  2. Data entry
  3. The researcher

The following are formatting considerations: Continue reading

Snap Survey Software How-to: Save Your Survey Design as a Template

Learn How-to Save Your Survey Design as a Templateonline-survey-visual-design

The Style Templates option in Snap Survey Software allows users to either apply a template to a current survey, or to save a customized survey as a template for use in another survey. Saving a customized survey as a template enables a user to quickly and easily produce professional looking questionnaires.

To get users started quickly with using the software, Snap Survey Software contains templates optimized for online surveys, paper surveys, and mobile surveys. Snap also gives users the choice and control over their survey design, giving users the ability to completely customize their survey to their organization. Continue reading

Snap Survey Software How-to: Merge Similar Surveys

How-to: Merge two identically structured surveys using Snap Survey Software 

Merging two identically structured surveys using Snap Survey Software is very simple. It may be required to merge surveys in the following situations:

  • Surveys administered on an annual basis. It may be of interest to analyze trends through two or more years. It would be fairly common for the survey to change slightly from year to year, so those alterations must be taken into account.
  • Surveys on one subject, but with a variety of different focal points. merge-surveysFor example, a software company may administer a survey with the same topic and similar questions to software users and another version to non-users.
  • Surveys conducted for different locations or sites. For example, a survey of similar tourist attractions can be administered, but varies between sites because  of the specific facilities available at each site.
  • Surveys conducted using two different interviewing methods. For example, data from an online survey can be merged with data from a paper survey or a mobile survey. Continue reading