When is the best time to survey new employees? The answer may surprise you.
You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.
It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:
- Show potential employees that your company cares about the continued success of the business and its employees, and
- Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.
Collect valuable client feedback with the help of online survey software
In professional consulting or services businesses, your customers are your clients. When collecting feedback from clients, account managers rely heavily on verbal feedback specific to how the project is going. Unfortunately, all to often, the response received is “everything is just fine.” But, is everything really “just fine,” or are your clients refraining from answering truthfully because they feel uncomfortable about providing face-to-face feedback? Chances are, not everything is “just fine.” Conducting client feedback surveys in a less aggressive manner (i.e. online survey, paper survey, mobile survey) can open the door for account managers to gather important information that can be used to develop strategies to improve services for their clients and build lasting client relationships.
Use Snap Survey Software to scan paper surveys
Scanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some businesses prefer manual data entry, or to outsource data entry entirely.
Snap Survey Software is one of the few survey software providers that contain muli-mode survey creation. In other words, the software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For instance, Snap Survey Software users can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete data analysis. Continue reading
Design and Administer Paper Surveys with Snap Survey Software
Many Snap Surveys customers choose Snap Survey Software because it gives users the flexibility to run surveys in a range of modes. You can provide your respondents with flexible options and accessibility through a combination of:
Depending upon your audience, paper surveys can prove more effective than other modes of survey research for collecting responses. Additionally, administering paper surveys in conjunction with other survey modes can help boost response rates, particularly if you need to target survey respondents in harder to reach communities or if you need to fulfill strict quotas. Continue reading
Learn About the Types of Employee Surveys and Tips for Administration
When designed and administered correctly, employee surveys can be used by any business or organization to solicit invaluable, constructive feedback, and can function as an effective employee performance management tool. Organizations can use employee feedback – such as comments, opinions, behaviors, and suggestions – to create important strategies to help improve employee retention, increase productivity, create a cohesive work environment, as well as provide a benchmark to measure continued improvement.
Types of Employee Surveys
Employee Satisfaction Surveys data is used to increase productivity, job satisfaction, and loyalty. Employee satisfaction surveys identify the root causes of employee satisfaction and target those areas.
Employee Attitude Surveys identify the root causes of workplace attitudes, providing a way to improve employee productivity and commitment to work. Continue reading
Choose the Best Sample Size with These 5 Great Tips
When planning your online survey you will want to consider these five tips for selecting your sample size. Reviewing these five important questions will guide you in determining the right sample method for your online survey.
1.) Diversity of Target Population. Is your group of respondents in your online survey diverse or similar? The larger the diversity, the larger the sample size should be.
2.) Degree of Precision. How precise do you need your online survey to be? If you are interested in percentage figures for your target population, do you want estimates based on the respondent sample to be within 2% or within 5% of the true respondent population figures? The higher the precision requirement, the larger the sample size needs to be. Continue reading
10 Issues to Consider when Designing Online Surveys, Issue #2
Throughout this blog series, we are covering the 10 issues that arise in online survey design. We move on to issue #2.
Issue #2: Respondent attention
As mentioned in issue #1, your data collection method (i.e. online survey, paper survey, mobile survey) can have an impact on how questions are read and interpreted by respondents, thus producing varied response rates. Similarly, there are survey questions that place a heavier burden on respondents’ memory and comprehension. These types of questions are also likely to draw a low response rate if asked in a different data collection method.
Experts in the field of survey data collection by means of phone surveys or face-to-face interviews can confirm that asking a respondent a ranking question with 10+ items can overwhelm respondents. Continue reading
Available to UK customers, we’d like to introduce Kinitro Employee Engagement Survey
Kinitro is a new ready-to-run employee engagement survey product designed by organization development and research experts Burton Organization Development in association with Snap Surveys. This new survey product has been designed to measure your employees’ engagement – but it goes much further. As well as getting employees’ views on a range of topics – their job, the company, their manager, relationships, key policies and communications – the Kinitro Employee Engagement Survey explores what is most important to employees and encourages them to suggest their own ideas.
Simply, the Kinitro Employee Engagement Survey collects information about how well your company is managing employees, and gives your employees the proper channel to express ideas and to help them do their jobs better. The more “engaged” your employees are, the more successful your organization is likely to be. Continue reading
Is there bias in face to face customer satisfaction surveys?
Let’s say you decide to try a new restaurant. The friendly waitress suggests wines as well as offers appetizer and dinner specials. You decide to skip the appetizer and just order your main dish off the menu. Your meal arrives promptly with good sized portions, beautifully presented, and your waitress leaves you to enjoy your meal. There is just one problem. The food tastes horrible! It certainly isn’t the worst meal you have ever had, but it’s a meal that is plain and very little flavor. The restaurant did not make any mistakes, but you have no intention of returning the meal and demanding a new one. Instead, you quietly continue to eat your meal and make a mental note that you would never return to the restaurant. Continue reading