Reminder! We invite you to join us tomorrow, Tuesday, June 26th, 2012 for a FREE webinar!
This is the second session of Snap Summer Camp 2012, a free webinar series running throughout the summer, from June to September.
Webinar title: Analyzing Satisfaction Questions – Scores and Ratings
Scores are a way of summarizing your survey data for analysis. You can assign a score to each survey question code, and then calculate analyses using the score instead of the code. Scores are generally used for scoring satisfaction survey questions. Positive ratings are given positive values and negative ratings are given negative values. You can then summarize the whole satisfaction by calculating the mean of all the cases to understand whether people are generally satisfied or not – by how high or low the mean is.
Snap Training Consultant Marc Ellison will explain the principles and show viewers how to score using Snap Survey Software.
Webinar topics include:
- Scoring and rating survey data
- Summarizing satisfaction ratings by calculating mean
- Applying scores and using medians instead of means to overcome issues with assigning values to semantics
- Using t-Test with means and U-test with medians as a measure of certainty
|Analyzing Satisfaction Questions – Scores and Ratings|
|Tuesday, June 26th, 2012|
|3:00 – 3:20 PM UK / 10:00 AM – 10:20 AM US EST|
The full agenda for Snap Summer Camp 2012 is available now! Find out more and register to attend any number of our free Summer Camp webinars.
We look forward to you joining us at the Snap Summer Camp!